Privacy Policy

Introduction

This Privacy Policy describes how www.peakbio-tech.com (owned by Regenyx Ltd) (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at contact@peakbio-tech.com.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.

Device Information:

• Purpose: To load the Site accurately and perform analytics on Site usage.
• Collection Method: Automatically collected using cookies, log files, web beacons, tags, or pixels.
• Shared with: Our processor Shopify.

Personal Information:

• Collected Details: Version of web browser, IP address, time zone, cookie information, viewed sites or products, search terms, and Site interactions.

Order Information:

• Purpose: To fulfill our contract with you, process payment, arrange shipping, provide invoices/order confirmations, communicate with you, screen for potential risk or fraud, and, when aligned with your preferences, provide information or advertising about our products/services.
• Collected Details: Name, billing/shipping address, payment information (including credit card numbers), email address, phone number.

Customer Support Information:

• Purpose: To identify customer needs and enhance the buying experience.

Children

We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the above email address to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• Shopify: Powers our online store. Shopify's Privacy Policy.
• Compliance: We may share your information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests, or to protect our rights.
• Marketing: We may share information for re-marketing and targeted advertising.

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• Google Analytics: Helps us understand how our customers use the Site. Google's Privacy Policy. Opt-out here.
• Shopify Audiences: Helps show ads on other websites with our advertising partners to potential buyers. For more information on targeted advertising, visit Network Advertising Initiative’s educational page. Opt-out options:
  • Facebook
  • Google
  • Digital Advertising Alliance’s opt-out portal.

Using Personal Information

We use your Personal Information to provide our services to you, including:

• Offering products for sale
• Processing payments
• Shipping and fulfillment
• Keeping you updated on new products, services, and offers

Lawful Basis (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:

• Your consent
• Performance of the contract
• Compliance with legal obligations
• Protection of vital interests
• Public interest tasks
• Legitimate interests

Retention

We retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automated Decision-Making

We do not engage in fully automated decision-making that has a legal or significant effect using customer data. Shopify uses limited automated decision-making to prevent fraud that does not have a significant effect on you.

Your Rights (GDPR)

If you are a resident of the EEA, you have the right to access, port, correct, update, or erase your Personal Information. Please contact us at contact@peakbio-tech.com to exercise these rights. Your information will be processed in Ireland and transferred outside of Europe for storage and further processing.

Cookies

Cookies are small amounts of information downloaded to your computer or device when you visit our Site. We use various cookies to optimize your experience and provide our services. For example, we use cookies necessary for the functioning of the store, reporting, and analytics.

For more detailed information about the cookies we use and their duration, visit Shopify's Cookies Policy.

You can manage cookies through your browser settings. For more information on cookies management, visit www.allaboutcookies.org. Note that blocking cookies may impact your experience on our website.

Do Not Track

We do not alter our data collection and usage practices when we detect a Do Not Track signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Complaints

If you would like to make a complaint, please contact us by e-mail or by mail using the details provided above. If you are not satisfied with our response, you have the right to lodge your complaint with the relevant data protection authority.

Contact Information

Email: contact@peakbio-tech.com

This policy is tailored to ensure compliance with legal requirements and to provide transparency about how user data is handled. Adjustments can be made based on specific business needs or additional legal advice.